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Replace Silos with Shared Ownership for Business Results
Key Outcomes for the Breakthrough Leadership Team System
Align leaders on an expanded role, cross-functional expectations, and Team Habits that accelerate business results and goal achievement
Create a safe and trusting environment for difficult conversations and challenging the status quo
Transition from a Tactical focus to a Strategic, Proactive focus
Clarify, communicate, and execute on business & culture priorities that prevent conflicting priorities or confusion, and drive alignment at all levels across the organization
Guaranteed Team Performance Improvements with 60% to 80% improved Team Execution and 15% to 35% improved Team Relationships
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- Eliminate churn and spin by creating new habits of collective execution that drive diverse inclusion, aligned criteria, decisiveness, and accountable implementation
- Communicate with “One Voice” to others outside of the team to increase inclusion and cooperation while reducing resistance or confusion
- Transform Middle Managers into a unified team of business leaders that drive business outcomes, operational excellence and desired cultural norms
- Implement Outcome-Driven meetings that spend more time on strategic innovation and removing barriers to success rather than just sharing information or reviewing tactical metrics
- Build resilience to recover from unexpected challenges that surface (ie. COVID, Weather, Supplier Issues, Staffing Issues, etc.)
Transform Departments to More Effectively Support the Line Organization While Ensuring Consistent Best Practices Across the Organization
Outcomes for Building High Performing Department Teams
Gain alignment for an expanded department role and higher expectations to more effectively respond to the line organization
Breakdown silo behaviors that result in a lack of trust, poor coordination, power plays, and resistance to change
Build trust, safety, and a listening environment that encourages diversity, inclusion, and engagement at all levels focused on improvement
Ensure that the department is supporting corporate and cross- functional goals and priority projects
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- Develop leaders with the process and skills to set clear priorities, and provide clear expectations with development and accountability for high performance
- Improve transparent information sharing and inclusive decision making within and outside of the department
- Streamline processes while establishing consistent functional best practices across the organization responsive to a demanding business environment
- Provide Executive Coaching to prepare Department Directors to become effective business leaders
Accelerate Project Results and Quality Output that Matches Agreed Upon Scope, Schedule, & Budget
Outcomes for Building High Performing Project Teams
Align all functions and vendors with a “behavioral” Picture of Success for the Project that includes what will be accomplished and optimal teamwork to be successful
Ensure the highest level of trust, support, and cross-discipline inclusion for effective planning, coordination, and teamwork
Establish agreed upon Team Habits to optimize Project Team Execution – sharing information, solving problems, making decisions, and communicating to stakeholders
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- Ensure the regular inclusion of customer feedback and input during project execution
- Implement Outcome Driven Meetings that focus more on proactively surfacing and resolving obstacles and making aligned decisions than status updates without effective accountability
- Increase functional, cross-functional, and vendor accountability for completing commitments on time and on budget with quality output
- Ensure effective escalation of challenges or obstacles with recommended solutions beyond the authority of the Project Team
B STATE Accountability Programs for Team Players
Fundamentals of Accountable Leadership
A one-day, highly interactive workshop for executives and middle managers.
- Highlight the difference between a Stuck and Growth mindset
- Accountable communication, dialogue, and discussion
The role of leaders in building organizational accountability
- Accountable two-way delegation and agreements
- Holding others accountable in a positive and supportive manner
- Building cross-functional accountability
- Developing an individual Leadership Picture of Success
Developing B STATE Leaders and Successors
This one-day session provides leaders a simple process for coaching their direct reports towards B STATE (breakthrough state) expectations including:
- A simple and comprehensive diagnostic assessment
- Strategy for leveraging the coaching conversation
- Communication skills to inspire employees
The Power of Personal Accountability
A one-day, highly interactive workshop for all employees to create a secret language of accountability throughout a department or an entire organization.
- Highlight the difference between a Stuck and Growth mindset
- Accountable communication, dialogue, and discussion
- Engaging in the improvement and future of the organization
- Accountable two-way delegation and agreements
- Holding Others Accountable in a Positive and Supportive Manner
- Building cross-functional accountability
- Developing a personal Picture of Success
Meaningful Employee Engagement
A Self-Learning, e-Learning System for building teams at every level to improve teamwork, customer experience, and efficiency.
- 7 lessons using 45-minute meetings once per month
- Assess current level of team effectiveness
- Highlight the difference between a Stuck and Growth mindset
- Improve trust, support, and communication within our team
- Goals and actions to improve internal and external customer satisfaction
- Assess effectiveness with internal and external customers
- Generate ideas and commit to improve operational effectiveness and efficiency
- Develop a Report of Improvement identifying improved customer experience, efficiency and teamwork
Frequently Asked Questions
Can you implement the system virtually?
Yes, and it saves time and money in most cases. We break the two-day session into 2-3 hour segments using video conferencing and cloud- based templates.
Does this work for different or mixed cultures?
It works surprisingly well all over the world. We have implemented in Europe, the Middle East, China, Japan, South America, Australia, and mixed groups from four continents.
How does this work with an Agile approach?
It integrates well with Agile. A key element of Agile is how it becomes a team-driven process working with people playing different roles. The Team Accountability System immediately sets up the shared ownership and accountability for the teamwork required for success.
Does it last? I have done enough that haven’t.
We have had teams use the system for 5-15 years with minimal support, even with the introduction of new team members.
What happens when you get a new leader or team member? Do you have to start over?
That is where the system shines. There is a simple process for integrating new team members and including their experiences and hopes in what the team has built. Even new leaders, with new expectations and direction, have found it a benefit and use it to move forward.
Is there any time it doesn’t work?
Yes. 1) If the team never utilizes their meetings to follow-up on their commitments from the session, or 2) the leader reverts to command and control rather than following the team system.
How does it respond to ongoing change in the market or business?
Teams have used the system to pivot their business models three times within three years. It provides them the ability to adjust rapidly to new business challenges and opportunities.
Is your organization in need of a true transformation, one that both addresses the external drivers and creates leaders at every level…and fast? In just 2 days, we can create results that we measure in just 3 to 6 months.
Call us today at +1 213.536-5685. Or if you’d like us to call you, click here. We’re here to help!
Want more info on our approach? Click here to learn more about B STATE.
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