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Case Study Results

IT Group Drives Company-Wide Transformation & Saves Millions

Challenge For two and a half years, the IT group of a global manufacturer with over 90 sites on four continents, attempted to implement a new business model without success. While senior leadership was confident in the simplicity and soundness of the model, middle managers seemed dedicated to challenging it rather than understanding and adopting …

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New Hospital Culture Conquers 3 Transformations in 3 Years

Challenge A new urban hospital was an exciting contribution to the community. The facility was new, they had the latest equipment and top medical staff. Nevertheless, in the first couple of years, problems began to surface. Throughput was low and costs were high Patient satisfaction and morale were dropping A full engagement program only yielded …

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Transforming Resistors into Unified Business Leaders

Challenge For decades, a pharmaceutical manufacturing plant had been running under a smart, traditional leader that always promoted their environment as unique. The employees took pride in handling things individually without including or coordinating with others. However, external pressures caused new challenges in productivity, safety, quality, and cost. The plant also changed ownership twice in …

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Boosting Succession Bench Strength & Changing Culture

Challenge A very successful shipping company was in the process of upgrading its aging equipment with the latest technologies. Their inspirational CEO foresaw three challenges that needed to be addressed: They were a silo-oriented culture that needed work cross-functionally to successfully implement the new technology and keep ahead of the competition Early safety indicators showed …

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Inter-Departmental Cooperation Saves Millions & Improves Service

Challenge The Development Services Division of a small city had recently changed managers. The new manager was surprised by the lack of collaboration between department leaders at all levels causing inefficiencies that squandered both time and money. The frustration had hit the staff too. Morale was low, absenteeism was high, and grievances averaged one to …

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