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miscommunication in the workplace

Five Sources Of Miscommunication In The Workplace And How To Mitigate Them

Effective communication is important in any relationship, especially in the workplace where customers and employees depend on it to be successful. When there is a breakdown between individuals, we most often assume that communication is at least part of the root cause solution.  Style inventories, team-building activity programs and communication workshops are commonly used for …

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a business executive coach

What is Executive Coaching & How Does It Work?

If the last time you had a coach was in your childhood Little League baseball team, it might be time to learn about a different type of coaching: Executive coaching. Executive coaching is for high-level professionals or high-potential professionals, and it consists of working with an external individual to develop the skills and competencies necessary …

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Business workers with laptops

The Five Stages of Business Team Development Explained

As your business grows, your workplace team grows too. But building a successful team requires more than choosing people with the right mix of professional skills. Therefore, it is essential to understand how to develop your team and bring them together correctly. High-functioning teams don’t happen without work and a structured process.   Today we’ll jump …

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virtual training can improve culture

Are You Optimizing Virtual Training To Shape Your Culture?

Two years into the pandemic, most organizations have pivoted to provide virtual training due to imposed work-from-home orders and the resulting general shift to remote work. While these organizations have done a good job within the constraints, many have fallen into a sub-optimal new normal as their emergency pivot has become ingrained and habitual without …

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Teaching corporate culture to employees

Corporate Culture: The Guide for Thought Leaders

In their ongoing mission, culture and strategy are among the primary tools at top leaders’ disposal to maintain organizational practicality and effectiveness. Strategies use a formal logic for the business’s objectives and align individuals around them. Culture reveals objectives through beliefs to guide activity through shared presumptions and group standards. Related: What Company Culture Is …

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New Change Management for a New World

A New World Needs A New Approach To Change Management

What Is Change Management and Why Is It Important? Change management is an overhaul of company systems to create a more updated and efficient, and accountable work environment. Change Management is a hot topic among organizations in today’s quickly changing world where we have to keep up with consumer and stakeholder demands, public safety policies, ever-increasing …

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The missing piece

The Missing Pieces In Team Building

For decades, corporate team building has consisted of style inventories, communication skill building and teamwork games like ropes courses, trust falls and escape rooms. While these activities might bring a team closer together as friends and are certainly fun activities, they have little if anything to do with actually building job-related teamwork.  Building effective teams …

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Two women look at a computer together

Why Representation Is More Powerful Than Inclusion Alone

Employee inclusion at all levels is a critical factor for organizational success. Because of the increased speed and urgency with which organizations are forced to adapt to a continually changing business environment, respond to new customer demands and effectively compete with the competition, employee inclusion is more important now than it’s ever been. Old ways …

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Professional Teams get better results

Why Most Business Teams Are Amateurs, And How To Become Professional

In my 35 years of consulting with business teams to lead breakthrough change efforts, I’ve learned one surprising thing: Professional business teams act like amateurs! If you want to learn about high-performing teams, pay attention to teams that have to perform well together. The success of sports teams, dance companies and music groups depends on their teamwork, …

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A manager and their direct report work together to achieve results

Three Steps To Drive Results Without Micromanagement

No one really likes micromanaging, yet it is a popular management strategy at almost every level. Most managers who micromanage express that the best way to ensure success is to take control. While that may sound reasonable, it ultimately doesn’t work. The Problem With Micromanagement Micromanagement is an organizational disease similar to silos in that …

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Internal Recruitment: The Benefits, Costs, and Best Practices

Internal recruitment is when a business sources talent from their current team members for a job opening.  It’s no secret that business evolves. In the last two years, we have seen drastic changes in how organizations finalize transactions, communicate with customers, and even hire for open positions. Hiring for a new position takes time and …

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Team returning to the office

Six Things To Consider When Making Plans To Return To Office

One of the biggest questions leaders have today is how to best handle the opportunity to return to the office after a year and a half of enforced work-from-home conditions. Do we go back to the office? Stay remote? Do some mix of both? Uncertainty still abounds, safety concerns are still high and we all …

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Diversity is a key to business success

Five Meaningful Ways To Support Diversity, Equity And Inclusion In Business

Diversity, equity and inclusion (DEI) is a stated value for many companies, but making meaningful changes to support DEI often proves more difficult than simply claiming it as important. Below are five meaningful ways to support DEI in any organization. 1. Educate yourself and take personal inventory. Power dynamics in organizations most often mimic power …

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Disengaged Employees? The Real Problem Will Surprise You

Every company wants to have engaged employees. These workers are vital to your business, and they often adopt your company’s values, purpose, and vision. As a result, they make stunning colleagues, innovating problem solvers, and passionate contributors. Unfortunately, disengaged employees have the opposite attitude. If you have these disengaged employees, you want to know the …

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Emotions At Work: Secret Uses for Positive Culture

Your emotions are important – everywhere. Although you don’t usually associate emotion with the workplace, the two are inextricably connected. So much of your life is invested in your job that it makes sense that it’s also where you experience a broad spectrum of feelings – joy, satisfaction, anger, resentment, and stress, to name just …

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Team building - working together

Drexler Sibbet Team Performance Model: Does It Work?

The best organizations operate through teamwork, but getting each member to work seamlessly with each other can be a challenge, especially without a plan. Drexler-Sibbet’s Team Performance Model provides organizations with a framework designed to understand team development. It’s known to be one of the most effective, efficient models for enhancing team performance. Let’s take …

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Prepare for the Future by Learning from the Past

A New Paradigm To Prepare For The Future

By Mark Samuel – The standard wisdom for planning the future has been to look at past results. Studying metrics that included past revenue, sales, customer purchases, market reactions and recent technological advancements have been great indicators for future planning and strategies. For the larger, more advanced companies, looking into the past could help project …

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Offense vs Defense

Offense vs. Defense: One Has Significant Benefits in the Workplace

At work, offense is being proactive. It’s what we call “playing big.” Defense is “playing small” or being reactive. Offensive vs. Defensive are terms that we’re familiar with when talking about football, video games, or other sports. However, these strategies are also applicable to the workplace–but not in the ways you might think. Continue reading, and …

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Virtual trainings require different tools than in person trainings

Create Effective Virtual Trainings W/O The Trial & Error

By Mark Samuel – Creating virtual trainings, and especially translating in-person trainings to virtual trainings takes skill and an understanding of the inherent differences between sitting in a room with people and sitting in front of a screen, but it isn’t hard when you know what to do.  Being an in-person experienced trainer and facilitator, …

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Pivoting In-Person Trainings & Workshops to be Effective Virtual Programs

By Mark Samuel – The viral pandemic of 2020 has become the Great Game Changer, not only for the decade, but most likely for the century. There has been so much tragedy—lives lost and people getting sick, huge job loss, financial insecurity, and business closures with entire industries being devastated by the result of shelter-at-home …

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[PART THREE] Overcoming Three Common TRAPS to Creating Online Workshops

By Mark Samuel – So far we’ve explored two of the most common traps that even seasoned content designers and facilitators can make when they turn to offering virtual events: #1 Underestimating the difference between environment and facilitator skills are the same #2 Assuming activities that work well in the in-person environment will work the …

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[PART TWO] Overcoming Three Common TRAPS to Creating Online Workshops

By Mark Samuel – In Part 1, we shared one of the most common mistakes made by seasoned content creators and trainers—to underestimate the differences between live and virtual events. We all know they are different mediums to deliver content, but often aren’t clear on what those differences are…and more importantly, now to play to …

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Solidifying Your Culture During and After Re-Entry

By Mark Samuel –  This is part 4 in a 4-part series to help organizations navigate re-entry after the initial impact of COVID-19.  If you’re just joining the conversation, don’t miss the valuable information shared in Part 1: Learning from the Virtual Environment and the Effects of COVID-19, Part 2: Creating an Outcome-Driven Plan for …

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Creating an Outcome-Driven Plan for Initial Re-Entry

By Mark Samuel –  This is part 2 in a 4-part series to help organizations navigate re-entry after the initial impact of COVID-19.  If you’re just joining the conversation, don’t miss the valuable information shared in Part 1: Learning From The Virtual Environment And The Effects COVID-19.  Part 2: Creating an Outcome-Driven Plan for Initial …

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